Bronx, NY (October 2020) — Engaging patients in their own healthcare has shown to be immensely beneficial to their overall healthcare experience. Having patients play an active role in their medical needs gives them more urgency in their care, promoting feelings of empowerment when it comes to making healthy decisions, and reaching out to healthcare practitioners with questions and concerns. Patient engagement is a valuable tool for any medical practice but increasing your facility’s patient engagement rate can be a small challenge for some firms to overcome. Medical building construction company, Simone Health, shares tips for increasing patient engagement rates in healthcare facilities.
- Have Information Resources that Patients Can Access: Be sure to provide essential healthcare information to patients regarding some healthcare topics of interests, such as new medication or therapies on the market. These informational resources can promote not only what’s going on in the healthcare world, but also what kinds of new options are going to become available to your facility’s patients in the future. These informational resources should be highly accurate and easily accessible in order for them to grab patient’s attention and keep them engaged.
- Be Active on Social Media: Social media is a promotional powerhouse, providing an avenue of direct interaction between patients and their healthcare providers. Launching a social media initiative to connect patients with others who have same conditions can help empower those feeling isolated and encourage their interactions with arenas offering medical help. Encouraging those with chronic pain and conditions to share their stories and experiences can give patients an outlet to express their difficulties and offer some understanding to those who may not know about the condition or have just begun struggling with chronic pain.
- Use Online Portals: Online portals can be a valuable tool for patients and healthcare providers alike, as they can contain essential medical information accessible through a simple portal login. These online portals can contain as much or as little data as patients want, but the more data provided to healthcare facilities, the better quality care they can give to patients. Providers have the ability to track patient progress, while patients have a highly accessible online outlet to keep track of their medical history, lab test results, and treatment progress.
- Use Reminders for Appointments: Many patients have a lot going on in their lives on a day-to-day basis and remembering various doctors’ appointments in between their regular activities can sometimes be a struggle. Utilizing an appointment reminder system with patients can help them remember their arrangements, lowering the risk of no-shows, and make them more likely to schedule a follow-up appointment. Presenting reminders to patients through various channels, such as email or text options, makes the medical process feel less daunting and more casual for patients and healthcare professionals alike.
“Encouraging patient engagement can be done in various different ways, but these tips above are a great start. Do some research about the patients your medical facility services in order to tailor your engagement efforts towards the right demographics,” said Joe Simone, President of Simone Development Companies.
About Simone Health:
Simone Health Medical Office Developers are full-service real estate investors specializing in the acquisition and development of office, retail, industrial and healthcare properties in the New York tristate area. Headquartered in the Bronx, the privately held company owns and manages more than 5 million square feet of property in the Bronx, Westchester County, Queens, Long Island, Connecticut and New Jersey. The company’s portfolio includes more than 100 properties and ranges from multi-building office parks to retail and industrial space. The largest and most successful development from Simone Health is the 42-acre Hutchinson Metro Center office complex located directly off the Hutchinson River Parkway in the Pelham Bay section of the Bronx. The first two phases of the complex, which comprise nearly 750,000 square feet of Class A office and medical space, are fully leased. Two additional phases totaling 650,000 square feet (370,000-square-foot Metro Center Atrium and 280,000-square-foot Tower Two), are completed and fully leased.